LightMaster Pro Privacy Policy
Our Privacy Policy was updated on April 11, 2023. The Privacy Policy will provide details on how we manage your personal information for LightMaster Pro products and services. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
OPPLE LIGHTING CO., LTD (hereinafter referred to as “OPPLE”, “we”, “our” or “us”) takes your privacy very seriously. The Privacy Policy is a statement and commitment covering the aspect of privacy for LightMaster Pro app and constitutes an integral part of the OPPLE Privacy Policy. In the event of any inconsistency between the OPPLE Privacy Policy and another specific agreement involving OPPLE, the terms of this Privacy Policy shall take precedence.
1. What information is collected by us and how we use it
In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. We will only collect the information that is necessary for specified, concrete, explicit and legitimate purposes and shall ensure that the information is not further processed in a manner that is incompatible with those purposes. You have the right to choose whether or not to provide the information we have requested, but in most cases, if you do not provide your personal information, we may not be able to provide you with our products or services or respond to your queries.
Depending on the service you choose, we may collect the following types of information:
We may collect any personal information you provide to us, which is necessary for the service you choose.
(a) Internet connection of smart devices
In order to provide you with "LightMaster Pro " services so that you can safely connect and manage smart devices, we may collect your Wi-Fi information, location information, login account information, mobile phone related information, smart devices related information, and the association information between Opple account and smart devices. This information will be used to provide you with smart device connection, discovery of nearby devices and device management functions. The above information is listed in detail as follows:
Mobile phone related information: hardware device identification (IMEI/OAID, Mac address, Android ID), mobile phone model, system version, system language, country or region set on the mobile phone, version number of the application store, mobile phone screen size and resolution, CPU and display device related information.
Information collected during the process of connecting smart devices. Based on the type of smart devices you need to connect, we may collect the following information:
For smart devices connected via Wi-Fi: Wi-Fi information (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, and device ID.
For smart devices that need to establish a local connection via Bluetooth first and then connected via Wi-Fi: Wi-Fi information (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, and device Bluetooth Mac address.
For smart devices connected via Bluetooth: device Bluetooth Mac address, device ID.
For smart devices connected via Zig-bee: device Mac address, device ID.
Information necessary to determine whether "LightMaster Pro " is running in the foreground, so as to promptly notify the user when the device sends an alarm: information about the running program process and a list of installed programs.
(b) Home management of smart devices
We may collect the room setting information of smart devices provided by you to perform the home management for the smart devices, which will offer you a more convenient smart-device operation experience. (For example, when there are multiple lighting products, you can quickly locate the lighting you are controlling is in the bedroom, rather than in the living room.)
(c) Application service and intelligent hardware upgrade
In order to offer you the latest "LightMaster Pro " service continuously, we may use your "LightMaster Pro " application version information and mobile phone model to provide you with "LightMaster Pro " application upgrade services. At the same time, we may collect the version number information and list of your connected smart devices to provide you with smart devices upgrading functions to ensure that you can get the service of latest "LightMaster Pro " version (including firmware version).
(d) Smart scenes of smart devices
We support you to set certain rules to realize the interconnection between smart devices under certain conditions. To provide you with this function, we may collect your location information, your rule settings for the smart scenes, time schedule you set, and the devices status you specify, so as to implement the functions of the devices according to your commands. (For example, when the sensor detects that someone is passing by, the light turns on). Please relax, this function requires you to actively enable and set rules.
1.2 Information that we collect in your use of services
In order to offer you better experience of the control and management of smart devices provided by "LightMaster Pro ", we may collect and use your personal information in the following additional functions. If you do not provide this personal information, you can still use the basic services of "LightMaster Pro ", but you may not be able to use these additional functions that can bring you convenience.
These additional functions include:
We may collect the feedback questions, feedback logs, and the phone number or email address you filled in. This information will help us better understand the problems you encounter and contact you.
1.3 Information from third-party sources
When permitted by law, we will collect information about you from third-party sources. For example,
· for certain services that might include account and financial transactions, with your authorization, we may validate the information provided by you (such as phone number) through legitimate third-party sources for security and fraud prevention purposes;
· we may also obtain certain information such as account IDs, nicknames, avatar, and email address from third-party social network services (e.g. when you use a social network account to sign in to a OPPLE service);
· information about you that others provided to us
For example, in the smart scene (interconnection of devices) function, after getting your permission, we may obtain the device status of the smart devices from the smart devices to determine whether to trigger the smart scene (for example, you set that turn on the lights when your sensor senses someone passing by). You can add or delete the smart interconnection rules on the "Automation" page, and you can also enable or delete smart interconnection on the smart device page.
1.4 Cookies and other technologies
· Log files: Like most websites, we collect certain information and store it in log files. Such information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data. We do not associate log data which is collected automatically with other information we collect.
· Mobile Analytics: In some mobile applications, we use mobile analytics software to better understand our mobile software functions in your mobile phone. This software may log information such as how often you use the app, events that occur within the app, cumulative usage, performance data, and location where app crashes occur. We do not link the information stored in the analytics software to any personal information you submit in the mobile application.
1.5 Non-personal information
We may also collect other types of information which are not directly or indirectly linked to an individual and which may not be defined as personal information according to applicable local laws. Such information may include statistical data generated when you use a specific service, such as including clicks, page redirects, and browsing time Such information is collected in order to improve the services we provide to you.
2. How we share, transfer, and publicly disclose your personal information
2.1 Sharing your personal information with third party service providers and business partners
To help us provide you with products and services described in this Privacy Policy, we may, where necessary, share your personal information with our third party service providers and business partners.
OPPLE will conduct due diligence and have contracts in place to ensure that third-party service providers comply with the applicable privacy laws in your jurisdiction. We perform reasonable reviews of the data security practices of companies and organizations with which we share personal information and/or also sign strict data processing agreements with them. Furthermore, we require third parties to take adequate measures to safeguard your information and to strictly comply with applicable laws, regulations, and regulatory requirements.
2.2 Sharing that you actively choose or request
With your consent or at your request, we will share your personal information within the scope of your consent/request with specific third parties designated by you. For example, when you use the OPPLE Account to sign in to a third-party website or app.
2.3 Sharing information with our group
In order to successfully conduct business operations and to provide you with all the functions of our products or services, we may share your personal information from time to time to other OPPLE affiliates.
2.4 Other
It is possible that we may share your personal data if required by law and/or government authorities. If the disclosure is necessary or appropriate for national security, law enforcement,or other matters of public importance, we may also disclose information about you to the extent it is permitted under applicable data protection laws.
3. Third Party Websites and Services
Our Privacy Policy does not apply to products or services offered by a third party. Some products or services may be provided in the form of links to third-party websites, while others may be in the form of SDKs, APIs, etc. Third parties may collect your information when you use such products or services. For this reason, we strongly suggest that you read the third party’s privacy policy just as you have taken the time to read ours. We are not responsible for and cannot control how third parties use the personal information that they collect from you. Our Privacy Policy does not apply to other websites that are linked via our services.
An example of third-party terms and a privacy policy which apply when you use the aforementioned products or services is provided below:
Tencent bugly SDK
Purpose of use: used to monitor App crashes, so as to locate problems with developers
The type of personal information related to mobile phone: device type, system version, app usage time, etc.
Acquisition terminal: iOS/Android
Official website link: https://bugly.qq.com
PrivacyPolicy/link:
https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
4.Children
Our Service is not intended for children. Children must not use the Service for any purpose. We will not knowingly allow anyone under 14 to register for our Services and/or provide any personal identification information. If you are under 14, please do not sign up to use our Services or provide any information about yourself through the Service.
5. Contact Us
If you have any questions or feedback regarding this Privacy Policy, or if you have any questions regarding how we collect, use, or disclose your personal information, please contact us:
Email: GlobalService@opple.com